Innovative solutions that elevate
the patient experience.

At SafeTower, we’re committed to improving safety culture. Our team of safety experts and data scientists find hidden signals in your data so you’re able to take meaningful action more quickly and more effectively.

Patient Safety
Improvement System

Not just a reporting system, an improvement system.

SafeTower makes incident reporting and follow-up faster and better. It lets your frontline staff focus on providing care while making sure all incidents are accurately reported and investigated in the fastest possible way.

Patient Complaints &
Grievances Solution

Taking the complacency out of compliance.

Minimum reporting requirements may have the effect of minimizing the patient’s voice. While other systems merely log the report, SafeTower uses AI to find insights, allowing you to quickly resolve an issue. This saves your staff hundreds of hours of digging for information and lets them spend time improving patient satisfaction.

Guided Event Analysis & Action
Planning Solution

Move beyond analysis and into meaningful improvements.

Conduct a variety of analyses in one intuitive workspace. Capture findings, assign action items, and track progress so nothing stalls, institutional knowledge is preserved, and investigations lead to improvement.

AI-Powered Qualitative Insights

Understand what your data is really trying to tell you.

Combine AI-powered qualitative summaries with dynamic quantitative dashboards for cross-module visibility into risk in a single view. Driven by large language models, get instant insight into your data, from trending indicators and repeat submissions to correlation of heat maps, surfacing the patterns that traditional single-module dashboards miss.

Three ways to a safer tomorrow.

Stay ahead of risk before it becomes harm.
SafeTower AI learns from your staff’s actions, uncovers hidden patterns in your data,
and surfaces the insights your team needs to prevent future harm.

Recognize patterns with
the Similar Events Model

The model surfaces similar events and occurrences across the ecosystem so users and administrators can make decisions faster.

  • Finds similar events across departments and locations
  • Presents similar events, events involving the same patients, and linked events
  • Enables grouping of multiple events for investigation and action




Uncover event relationships
with the Safety Trends Model

The Safety Trends model reveals hidden connections between safety and grievance events across an enterprise.

  • Identifies trends in concerns
  • Identifies frequent flyers among patients and staff
  • Enables grouping of multiple events for investigation and action



Save time and effort
with the Tagger Model

With our single form approach, frontline staff can more quickly record an event in their own words with little to no experience. The Tagger does the heavy lifting:

  • Reads free text narrative reports/li>
  • Categorizes events and grievances to match your organization’s taxonomies
  • Intuitively routes to the correct reviewers and departments
  • Improves continuously